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KAYDYNCE PRIVACY POLICY

Effective Date: September 22, 2026
Last Updated: September 22, 2026

1. INTRODUCTION

KAYDYNCE respects your privacy.

This Privacy Policy explains how KAYDYNCE collects, uses, stores and shares information when you visit our website, create or use a KAYDYNCE account, use the KAYDYNCE Construction Management System, communicate with us, or otherwise use our products and services.

By accessing or using KAYDYNCE, you acknowledge the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect information that you provide directly to KAYDYNCE, including:

  • Name
  • Email address
  • Telephone number
  • Mailing or project address
  • Account and login information
  • Project information
  • Vendor and project contact information
  • Documents, photographs, files and other information you choose to upload
  • Communications sent through KAYDYNCE
  • Billing and transaction information
  • Customer support requests and other communications with us

We may also collect certain technical information necessary to operate, secure and improve our website and services, such as device information, browser information, IP address, system activity and information regarding how KAYDYNCE is accessed and used.

3. HOW WE USE INFORMATION

We may use information collected through KAYDYNCE to:

  • Create and administer your account
  • Provide and operate the KAYDYNCE Construction Management System
  • Process subscriptions and payments
  • Provide customer support
  • Enable project-related communications and functionality
  • Maintain, secure and improve our services
  • Diagnose technical problems
  • Prevent fraud, misuse or unauthorized access
  • Communicate important account, service or project information
  • Send SMS messages when you have provided the appropriate consent
  • Comply with applicable legal requirements
  • Enforce our Terms of Use and other agreements

We do not sell your personal information.

4. PROJECT AND VENDOR INFORMATION

KAYDYNCE is designed to help Homeowners organize and manage construction and remodeling projects.

As part of using KAYDYNCE, you may enter information concerning your project, Vendors, Trades, Suppliers, project participants and other third parties.

You are responsible for ensuring that you have the right to provide information you enter or upload into KAYDYNCE.

We use project information to provide the services and functionality requested by you and to operate, maintain and improve the KAYDYNCE system.

5. HOW WE SHARE INFORMATION

We do not sell personal information.

We may share information with service providers that perform functions necessary to operate KAYDYNCE, including services related to hosting, cloud infrastructure, payment processing, communications, security, customer support and other technology services.

These providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process or governmental request
  • Protect the rights, property or safety of KAYDYNCE, our users or others
  • Detect or prevent fraud, security incidents or misuse
  • Enforce our agreements
  • Complete a merger, acquisition, financing, reorganization or sale of some or all of our business or assets

We may share information with another party when you specifically direct or authorize us to do so.

6. SMS AND MOBILE INFORMATION

KAYDYNCE may use SMS text messaging to provide account, project, service, notification or other communications to users who have consented to receive those messages.

Consent to receive SMS messages is not a condition of purchasing KAYDYNCE services unless expressly stated otherwise for a particular service.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be sold, rented or shared with third parties for their own marketing or promotional purposes.

Information may be provided to telecommunications carriers, messaging providers and other service providers only as necessary to deliver and support our messaging services.

You may opt out of SMS communications at any time by replying STOP to a KAYDYNCE text message. You may obtain assistance by replying HELP.

Message frequency may vary. Message and data rates may apply.

Additional information regarding our SMS program is available in our SMS Terms & Conditions.

7. EMAIL AND OTHER COMMUNICATIONS

KAYDYNCE may send communications necessary to operate your account or provide our services.

Where applicable, you may unsubscribe from optional or promotional email communications using the unsubscribe instructions included in those communications.

Certain service-related communications, including security, billing, account and important project communications, may be necessary for us to provide KAYDYNCE services.

8. PAYMENT INFORMATION

Payments may be processed through third-party payment processors.

KAYDYNCE may receive information regarding a transaction, such as payment status, transaction amount and billing information. Payment processors may separately collect and process payment-card or banking information according to their own privacy policies and security practices.

9. DATA SECURITY

We use reasonable administrative, technical and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration or destruction.

No electronic transmission, storage system or online service can be guaranteed to be completely secure. Users are responsible for protecting their account credentials and notifying KAYDYNCE if they believe their account has been accessed without authorization.

10. DATA RETENTION

We retain information for as long as reasonably necessary to provide our services, maintain accounts and project records, satisfy legitimate business purposes, resolve disputes, enforce agreements and comply with applicable legal requirements.

Retention periods may vary depending upon the type of information and the purpose for which it was collected.

11. THIRD-PARTY SERVICES AND LINKS

KAYDYNCE may contain links to websites or services operated by third parties.

KAYDYNCE is not responsible for the privacy, security or content practices of third-party websites or services. We encourage users to review the privacy policies of those services before providing information to them.

12. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of certain information
  • Withdraw consent where processing is based upon consent
  • Opt out of certain communications

Some requests may be subject to exceptions or limitations permitted by applicable law.

We may need to verify your identity before processing certain privacy requests.

13. CHILDREN'S PRIVACY

KAYDYNCE is intended for adults and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

14. COOKIES AND TRACKING

KAYDYNCE does not use website cookies for advertising or behavioral tracking.

Certain service providers or essential technologies used to operate the website or KAYDYNCE system may process technical information necessary to provide, secure or maintain their services.

If our use of cookies or tracking technologies materially changes, we will update this Privacy Policy as appropriate.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or business practices.

When we make material changes, we will update the "Last Updated" date shown at the top of this policy and provide additional notice when required by applicable law.

16. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact KAYDYNCE through the contact information provided on our website.

CONTACT US

Have a question? Send us a message and we'll get back to you as soon as we can.

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