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KAYDYNCE SMS TERMS & CONDITIONS

Effective Date: September 22, 2026
Last Updated: September 22, 2026

1. SMS TERMS & CONDITIONS

These SMS Terms & Conditions govern text messages sent by KAYDYNCE to individuals who have consented to receive SMS communications from KAYDYNCE.

By opting in to receive SMS text messages from KAYDYNCE, you agree to these SMS Terms & Conditions, our Terms of Use and our Privacy Policy.

Consent to receive SMS messages is obtained separately. Your acceptance of KAYDYNCE's general Terms of Use alone does not constitute consent to receive SMS messages.

2. KAYDYNCE TEXT MESSAGING SERVICE

KAYDYNCE may use SMS text messaging in connection with the KAYDYNCE Construction Management System and related services.

Depending upon how you use KAYDYNCE and the consent you provide, messages may include:

  • Account-related messages
  • Project notifications
  • Project updates
  • Schedule or Commitment notifications
  • Vendor or project-participant communications
  • Document or information notifications
  • Service notifications
  • Customer support communications
  • Security or account notifications
  • Other transactional or informational messages related to your use of KAYDYNCE

The specific types of messages you receive will depend upon the services you use, your account settings, your project activity and the consent you have provided.

3. CONSENT TO RECEIVE TEXT MESSAGES

KAYDYNCE will obtain appropriate consent before sending SMS messages that require consent.

When you opt in to receive text messages from KAYDYNCE, you authorize KAYDYNCE to send messages to the mobile telephone number you provided.

Your consent applies to the types of messages described when you opt in.

Consent to receive SMS messages is not a condition of purchasing KAYDYNCE products or services unless expressly disclosed otherwise for a particular service.

You are responsible for providing a valid mobile telephone number that you are authorized to use.

If your mobile telephone number changes or is reassigned, you should update your KAYDYNCE account information promptly.

4. ELECTRONIC RECORD OF CONSENT

By opting in to receive SMS text messages, you consent to the use of an electronic record to document your consent.

KAYDYNCE may maintain records relating to SMS consent, including information concerning when and how consent was provided and the messaging program or communications to which you consented.

You may withdraw your consent to receive SMS messages as described in these SMS Terms & Conditions.

5. MESSAGE FREQUENCY

Message frequency varies.

The number and frequency of messages you receive may depend upon your project activity, account activity, communications with KAYDYNCE, communications involving project participants, notification settings and your use of the KAYDYNCE system.

Because construction and remodeling projects vary considerably, KAYDYNCE does not guarantee or represent that every user will receive the same number of messages.

6. MESSAGE AND DATA RATES

Message and data rates may apply.

KAYDYNCE does not charge a separate fee solely for sending or receiving SMS messages through the KAYDYNCE text messaging service unless expressly disclosed otherwise.

Your wireless carrier or service provider may charge you for SMS messages, data or other services according to your wireless plan.

You are responsible for any charges imposed by your wireless carrier or service provider.

7. OPTING OUT OF SMS MESSAGES

You may withdraw your consent and opt out of receiving SMS messages from KAYDYNCE at any time.

Reply STOP to a KAYDYNCE text message to unsubscribe.

KAYDYNCE may also recognize other standard opt-out requests supported by our messaging provider, including QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE.

After an opt-out request is processed, you may receive a final confirmation message stating that you have been unsubscribed.

After opting out, KAYDYNCE will not send additional messages covered by that opt-out unless you subsequently provide renewed consent or another message is otherwise permitted by applicable law.

Opting out of SMS messaging does not necessarily cancel your KAYDYNCE account or subscription and does not prevent communications through other channels when those communications are permitted.

8. RESUMING SMS MESSAGES

Where supported, you may be able to resume SMS communications by replying START or otherwise providing renewed consent through a KAYDYNCE-approved opt-in process.

Your ability to resume messaging may depend upon the messaging service, telephone number or communications program being used.

9. HELP AND SUPPORT

Reply HELP to a KAYDYNCE text message for assistance or information regarding the messaging service.

You may also contact KAYDYNCE through the support or contact information provided on our website.

Support availability and response times may vary.

10. MOBILE INFORMATION AND PRIVACY

KAYDYNCE respects your privacy.

We use information associated with our SMS service to provide messages, respond to users, operate the KAYDYNCE system, maintain appropriate consent and opt-out records, provide customer support, protect our services and comply with applicable requirements.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be sold, rented or shared with third parties for their own marketing or promotional purposes.

Information may be provided to telecommunications carriers, messaging providers, technology providers and other service providers only as reasonably necessary to deliver, operate, secure and support the messaging service.

Additional information regarding how KAYDYNCE collects, uses and protects information is available in our Privacy Policy.

11. THIRD-PARTY MESSAGING PROVIDERS AND WIRELESS CARRIERS

KAYDYNCE relies upon telecommunications carriers, wireless providers, messaging platforms and other technology providers to transmit SMS messages.

Delivery of SMS messages is therefore subject to the availability and operation of third-party networks and services.

KAYDYNCE cannot guarantee that every SMS message will be transmitted, received or delivered within a particular period of time.

Wireless carriers are not responsible for delayed or undelivered messages to the extent permitted by applicable law.

12. SERVICE AVAILABILITY

SMS messaging may not be available through every wireless carrier, device, telephone number, geographic location or service plan.

The availability and functionality of SMS messaging may change because of carrier requirements, telecommunications regulations, technology changes or other circumstances outside KAYDYNCE's control.

KAYDYNCE may modify, suspend or discontinue SMS functionality when reasonably necessary.

13. USER RESPONSIBILITIES

By using the KAYDYNCE SMS service, you agree to:

  • Provide a mobile number you are authorized to use
  • Keep your contact information reasonably current
  • Use the messaging service lawfully
  • Avoid using the service to transmit unlawful, fraudulent, threatening, abusive or malicious content
  • Protect confidential or sensitive project information appropriately
  • Notify KAYDYNCE if you believe your account or mobile number is being used without authorization

You are responsible for messages and information you send through the KAYDYNCE system.

14. PROJECT AND VENDOR COMMUNICATIONS

KAYDYNCE is designed to facilitate communications associated with construction and remodeling projects.

Certain SMS messages may relate to Vendors, Trades, Suppliers or other project participants.

KAYDYNCE provides the technology used to facilitate these communications but does not guarantee the accuracy, completeness, timeliness or reliability of information provided by project participants.

Important project decisions, contractual commitments, payment obligations, change orders, safety matters and other significant construction matters should be independently reviewed and documented as appropriate for your project.

15. NO EMERGENCY COMMUNICATIONS

The KAYDYNCE SMS service is not an emergency communications service.

Do not rely upon KAYDYNCE SMS messaging for emergencies, immediate threats to health or safety, fire, medical emergencies, law-enforcement matters or other situations requiring immediate assistance.

For emergencies, contact the appropriate emergency services directly.

16. SMS SECURITY

SMS communications may not always be secure.

Messages may be visible to anyone who has access to your mobile device or telephone account.

You should use appropriate judgment before transmitting highly sensitive, confidential or financial information through SMS.

KAYDYNCE may use other communication methods when appropriate for sensitive account or security matters.

17. CHANGES TO SMS COMMUNICATIONS

KAYDYNCE may change the types of SMS messages, messaging functionality, telephone numbers or messaging providers used in connection with the Services.

If a change requires additional or renewed consent under applicable requirements, KAYDYNCE will obtain that consent before sending messages requiring such consent.

18. CHANGES TO THESE SMS TERMS & CONDITIONS

KAYDYNCE may update these SMS Terms & Conditions periodically to reflect changes in our Services, messaging practices, technology, carrier requirements or legal requirements.

When we make material changes, we will update the "Last Updated" date shown at the top of these SMS Terms & Conditions and provide additional notice when required by applicable law.

19. RELATIONSHIP TO OTHER KAYDYNCE TERMS

These SMS Terms & Conditions supplement the KAYDYNCE Terms of Use and Privacy Policy.

Your use of the KAYDYNCE Services remains subject to those documents in addition to these SMS Terms & Conditions.

If a provision of these SMS Terms & Conditions specifically addresses SMS messaging, that provision governs KAYDYNCE's SMS messaging practices to the extent necessary to address that subject.

20. CONTACT US

Questions regarding KAYDYNCE SMS messaging or these SMS Terms & Conditions may be directed to KAYDYNCE using the contact information provided on our website.

For SMS assistance, you may also reply HELP to a KAYDYNCE text message.

To stop receiving SMS messages, reply STOP.

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